Restaurant Employees’ Organizational Citizenship Behavior and Environmental Sustainability of Locally-owned Restaurants in the Province of Batangas

Abstract

This study explores how restaurant managers' Organizational Citizenship Behavior for the Environment (OCBE) influences sustainability in Batangas’ locally-owned restaurants. It will present demographic (age, sex, education, service length, position) and firmographic (years in operation, employee count) profiles. The research evaluates managers' OCBE aspects, such as organizational identification and Green HRM, and assesses restaurant sustainability practices like food sourcing, waste reduction, and eco-friendly participation. It will identify significant differences in OCBE based on demographics and sustainability practices based on firmographics, and propose an action plan based on these findings. The researcher used quantitative method and descriptive research design. The respondents of the study were 365 employees in different locally-owned restaurant. The instrument was adapted from two different studies. Further, the Statistical test used for the study was based on the Shapiro Wilk test, Kruskal Wallis Test, Mann Whitney U-test to test the significant differences while, Spearman Rho for the test of relationship. The study focuses on young Generation Z employees with high school or bachelor's degrees working in small, newer restaurants committed to sustainability. These employees support local food sourcing, waste reduction, and eco-friendly practices, though the link between their Organizational Citizenship Behavior for the Environment (OCBE) and actual sustainability practices is weak to moderate. Larger and newer restaurants show a stronger commitment to environmental initiatives, and Generation Z is more engaged in sustainability than Generation X. To improve OCBE in Batangas' locally-owned restaurants, the study suggests implementing regular training on sustainable practices, fostering staff engagement through discussions and hands-on experiences, integrating green goals into performance reviews, and linking sustainability to job satisfaction.