Nurses’ Technology Acceptance of Electronic Health Record and Its Perceived Efficiency in Patient Care: A Basis for Evidence-Informed System Enhancement
DOI:
https://doi.org/10.65232/w4p71w68Keywords:
Electronic Health Record, Nursing Efficiency, Technology Acceptance, Patient Care, TrakCareAbstract
This study examined nurses’ technology acceptance of the TrakCare Electronic Health Record (EHR) system and its relationship with perceived efficiency in patient care in a tertiary hospital in Saudi Arabia. Using a descriptive correlational design, the study involved 200 nurses from emergency, intensive care, and general ward units. A validated four-part questionnaire measured perceived usefulness, perceived ease of use, and efficiency based on Donabedian’s structure–process–outcome model. Findings revealed that nurses strongly agreed that TrakCare enhances job performance and documentation accuracy. Perceived ease of use was rated agreeably, although several items—particularly error recovery—were rated lower, indicating usability challenges. Perceived usefulness and perceived ease of use were significantly correlated with structure and process components of care efficiency. A negative correlation was noted between perceived usefulness and tagging workload, suggesting that documentation burden may diminish perceived system value. These results underscore the need for continuous training, workflow-aligned system improvements, and usability enhancements to strengthen EHR-supported clinical performance. Evidence-informed system refinements are recommended to optimize nursing efficiency and promote better patient care outcomes.
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